China Tourism Operation and Management

2000 saw a vigorous development of tourist hotels. By the end of 2000, China had a total of 10,481 tourist hotels, 3,446 more than that of 1999. These hotels had a total of 948,200 guest rooms, an increase of 58,800 rooms, and a total of 1.856 million beds, an increase of 86,100.
Although the tourism industry appeared a quick expansion in tourist hotels, the occupancy rate of guest rooms continued to rise by 2.4 percentage points, or up 55.9%. The total revenue of China's hotel industry in 2000 amounted to 86.227 billion yuan, 2% higher than that of 1999; the business tax generated from the industry turned out to be 4.407 billion yuan, up 3.2%. The overall labor productivity reached 76,700 yuan per person, 10.2% higher than the previous year.
In 2000, China accelerated the work of classification and evaluation of star-rated hotels. By the end of 2000, there were 6,029 star-rated hotels in China, 2,173 more than that of 1999, showing an unprecedented increase. Among them, 117 were five-star hotels, an increase of 40; 352 were four-star hotels, an increase of 148; 1,899 three-star hotels, an increase of 607; 3,061 two-star hotels, an increase of 1,163; and 600 one-star hotels, an increase of 215. The total business revenue of these star-rated hotels were 60.371 billion yuan, accounting for 70.0%; The business tax generated from these star-rated hotels were 3.079 billion yuan, 13.1% higher than the previous year.
In terms of breakdown by size, China had 129 large tourist hotels each with 500 or more guest rooms, an increase of 31; 309 hotels each with 300-499 guest rooms, a decrease of three; 547 hotels each with 200-299 guest rooms, a decrease of 45; 1,926 hotels each with 100-199 guest rooms, a decrease of 264; and 7,570 hotels each with 99 guest rooms and below, an increase of 3,728, almost doubling over the previous year.

Travel Services

By the end of 2000, China had a total of 8,993 travel services. Among them, there were 1,267 international travel services and 7,725 domestic travel services. In 2000, 1,638 new travel services were added in, of which, 32 were international travel services and 1,606 were domestic travel services.
In 2000, the total business income of the nation's travel services amounted to 46.995 billion yuan, an increase of 21.51%; the total profits reached 1.044 billion yuan, 11.66% over the previous year. The inbound tourist arrivals received by the travel services reached 6.2841 million, up 32.87%; domestic tourists were 26.6476 million, up 59.53%; the number of outbound tourists came to 3.8844 million.

Tourism Operation and Management

Quality Standardization for the Tourism Industry

1. Attaching Great Importance to and Widely Participating in the Work
On the occasion of the coming of World Standardization Day on October 14, 2000, Zhang Xiqin, deputy chairman of CNTA and deputy chairman of the Council of China Standardization Association, delivered a speech "Accelerating the Pace to Bring China's Tourist Service Quality to the Orbit of International Standardization", in which, he further expounded that China's tourism industry attached great importance to and participated in the work of standardization on tourist quality.

2. Working Out Rules and Regulations, Developing and Standardizing Them
In March 2000, with the approval of State General Administration for Quality Supervision and Inspection and Quarantine, CNTA published and implemented "Temporary Methods for Management of Work on Standardization of Tourism". Afterwards, CNTA issued the "Circular on Reporting the State Tourism Standards and the Professional Standards for the Year 2001 to Higher Authorities", and adopted the form of "Application for State Tourism Standards and Professional Standards". After years of studies and exploration, particularly after last year of active efforts, the "Form of Standardization System on Tourism" has been revised on many times. In November, CNTA issued a document for implementation and submitted it to the State General Administration for Quality Supervision and Inspection and Quarantine for the record.

3. Realizing historical Breakthrough
By the end of August, CNTA wrote formally to the State General Administration for Quality Supervision and Inspection and Quarantine to apply for international standards for the State-standard "Classification and Evaluation of Tourist Star-Rated Hotels". At the annual meeting of International Standardization Organization, the State General Administration for Quality Supervision and Inspection and Quarantine submitted the proposal to the International Standardization Organization. This means that China's tourism industry has taken the first step in international arena in this regard, and it is of profound significance.

4. Achievements in Applying for State Standards
With the approval of State General Administration for Quality Supervision and Inspection and Quarantine in May, CNTA's "Classification and Evaluation of Star-Rated Tourist Apartments (Villas)" and "Public Information Graphs and Symbols (Part 2: Tourist Facilities and Service Symbols)" had been listed into the plan for State-standard items in 2000, and had entered the stage of examination and revision after the evaluation by the National Tourism Standardization Technology Committee in August.

5. "Classification and Evaluation of Tourist Areas (Sports)" Entered the Stage of Overall Implementation and Achieved Remarkable Effects.
From November, as a State-standard item, "Classification and Evaluation of Tourist Areas (Spots) began being carried out throughout the country. The first group of tourist areas (spots) classified as 4 A were evaluated last year.

6. Work on Management of Tourist Quality
In July, with the approval of CNTA and after being recommended to the State General Administration for Quality Supervision and Inspection and Quarantine, four "national advanced workers in quality management" and one "national advanced enterprise in quality management" were cited.

China Transportation


The total mileage of railways open to traffic in China amounts to 100,000km, which form an extensive network with Beijing as the hub.
Chinese railway service boasts domestic and international operations. The domestic service falls into such categories as quasi-high speed trains, fast trains, tourist trains, expresses, and through passenger trains.
Quassi-high speed trains run mainly from Guangzhou to Kowloon and from Guangzhou to Shenzhen.
Same-day fast trains shuttle between major cities.
Tourist trains make the journey pleasant for those bound for major tourist cities.
The sleeping carriages running on China's railways are partitioned into compartments each containing four cushioned berths arranged in upper and lower berths.
Int's Railway Through Transport
International railway through transport is available on the following routes:
Beijing-Ulan Bator-Moscow; Beijing Manzhouli-Moscow;
Beijing-Pyongyang; Urumqi-Alma Ata;
Beijing-Hanoi; Beijing-Ulan Bator.
On these routes express passenger trains run in both directions. Just to remind European passengers: it takes six to seven days for an express train to reach Beijing from Moscow by way of Ulan Bator or Manzhouli.

Valuable Tips

Confirmation: If you have reserved a seat to continue your flight in China, or for a return journey on an international or regional flight, you should reconfirm its reservation at least 72 hours before departure if you'll stop over at the boarding place for longer than 72 hours. Or else the seat shall be automatically cancelled. No confirmation is necessary if you stop over at the place for your continued flight or return flight for less than 72 hours.
Ticket Validity: The validity period of normal fare tickets, whether for single, return or circular trips, is one year. The validity periods of special fare tickets and discount normal fare tickets are calculated on the basis of related fares in accordance with relevant stipulations.
Airport Fee: A 90-yuan airport fee shall be collected from passengers departing from any international airports in the People's Republic of China. Passengers holding diplomatic passports, transit passengers who stop over for less than 24 hours, and children under the age of 12, are exempt from the airport fee.
Free Luggage Allowance by Weight:
The free luggage allowance by weight for every passenger holding a ticket with full fare or half fare for an international or regional flight is 40 kg for a first-class ticket, 30kg for a business class ticket, and 20kg for an economy class ticket. No free luggage allowance is granted to babies who pay 10 percent of the adult fare.
Carry-on Baggage: 2 pieces for a passenger holding a first-class ticket; and 1 piece for a passenger with a business or an economy-class ticket. The dimensions for each piece of luggage allowed should not exceed 20×40×55cm, and the maximum weight shall not exceed 5kg. You'll have to pay if you bring more luggage aboard than is allowed in terms of piece or weight.

Civil Aviation


China 's vast maritime territory encompasses the Bohai, Yellow and East China seas in the east and the South China Sea in the south. While the Bohai Sea nestles in the arms of the mainland, the Yellow, East China and South China seas are linked with the Pacific Ocean. The country's long and winding coastline is clustered with harbours, such as Shanghai, Tianjin, Guangzhou, Yantai, Qingdao, Qinhuangdao, Dalian, Beihai, and Hong Kong. All these harbours are set in beautiful surroundings, and operate global cruises, which bring the travelers to the world's famous seaboard cities.
International Maritime Shipping Lines
The New Jianzhen, a luxury passenger and cargo liner operated by the Sino Japanese International Ferry Company, sails once a week from Shanghai to Japan's Kobe, Osaka and Yokohama,with a one-way trip lasting for about 45 hours.
The Yanjing is a passenger liner run by the Jinshen Steamboat Company which shuttles once a week between Tianjin and Kobe.
The Daren passenger and cargo liner owned by the Daren Steamboat Company of Dalian sails twice a week between Dalian and Inchon of the Republic of Korea, with a one-way trip taking 15 hours.
Operated by the Weihaiwei Eastern Shipping Company, two luxury passenger liners, the Xinjinqiao and Xiangxuelan, sail three times a week from Weihai and Qingdao respectively to Inchon. A one-way trip along either route lasts for 14 hours.
Domestic Ocean Line
China's port cities are linked to each other by a labyrinth of maritime shipping lines. The most important of these are the Shanghai-Dalian, Dalian-Tianjin, Dalian-Yantai, Shanghai-Qingdao, Shanghai-Guangzhou, Beihai-Guangzhou, Shenzhen-Zhuhai, and Zhuhai-Hong Kong lines.
Sailing along these well-arranged domestic maritime shipping lines are many luxury cruises and passenger liners.
Inland Waterway
The continent of China is crisscrossed by rivers 226,800km in aggregate length, and 136,000 km of these have been opened up for inland navigation.
Better-known inland waterways
(1) The 146.6km Suzhou-Hangzhou section of the Grand Canal, enabling the passenger to feast his eye on the natural beauty of this water-bound land south of the Yangtze River.
(2) The Grand Canal-Yangtze River-Lake Taihu route, providing a most idyllic traveling experience for the passenger, who is also able to savour freshwater delicacies right on board a ship.
(3) The 83km-long Guilin-Yangshuo route, which runs through the postcard perfect scenery along the major section of the celebrated Lijiang River.
(4) The Shanghai-Chongqing navigational line along the Yangtze River, extending for 2,399 kilometers. On a given day the waters of the Yangtze River Three Gorges are plied by more than 50 luxury tourist cruises sailing along this line. Star rated by the China National Tourism Administration, these pleasure cruises are operated by international travel services or cruise companies, responsible for oversea publicity and group reservations.
(5) The waterway from Guangzhou to Guiping (Guangxi) along the Xijiang River, offers regular passenger liners that shuttle between three national scenic resorts: Guilin, Lijiang and Zhaoqing.
(6) In northeast China, passenger ships sail from Harbin up the Songhuajiang River to Qiqihar or downstream to Jiamusi, Tongjiang, and Khabarovsk (Russia). Both lines meander their way through some of the most amazing scenic spots of the great northeast.

Airlines in China provide warm hearted, safe and quality service for travelers to China.
The Civil Aviation Administration of China (CAAC) is a functional department in charge of the nation's civil aviation industry, which has opened around 1,000 domestic airlines that cover 140 cities with Beijing in the center. There are also 130 international airlines and 21 regional airlines, radiating to 60 cities in 40 countries. Flying along these airlines are some of the world's finest aircraft, and all the major airports are equipped with the world's best available facilities. Air China is one of the safest air companies in the world.

Getting Around in a City

Taxi: Taxis are a convenient means of transportation in various cities in China, with fares ranging from 1 to 2 yuan per km. Simply raise your hand, and a taxi appears in no time. But you'd better choose a taxi with a business permit, and before you disembark from a taxi ride, ask the driver for a receipt.
Subway: Subways are another convenient means of transportation for those traveling in downtown. So far subways are available in four Chinese cities: Beijing, Shanghai, Guangzhou, and Tianjin.
Bicycle: There are bicycles for rent in some hotels in Beijing and some other tourist cities. Riding old-fashioned pedicabs for a tour of Beijing's hutongs and back alleys proves a unique tourist experience.


There are 1.18 million km of highways in China, including 68 national highways. The nation is going full steam ahead in the construction of expressways and first and second-grade motor roads. Construction of expressways and first-and second-class highways for the nation's tourism industry is in high swing. Several dozen expressways pivoted on such major cities as Beijing, Shanghai, Shenyang, Guangzhou, Wuhan, Chengdu, Taiyuan and Xi'an have been completed and opened to traffic. Sections of the Lianyungang-Alataw (Xinjiang) Expressway, which runs across the Chinese continent from east to west, and the Beijing-Hong Kong Expressway, cutting through the country from south to north, will come under construction soon. Impressive improvement had been achieved in China's highway transportation by the end of the 20th century.
Provincial capital cities are highway passenger transport centers that operate regular bus services to and from various prefectures, cities, counties and towns in their respective provinces and autonomous regions. The numbers of tourist buses in large and medium-sized cities and sleeper-buses that run across provincial boundaries are on the increase. Expressway transport in China is characterized by top-notch and speedy services and simplified procedures, and express buses are dispatched in a streamlined fashion to guarantee prompt arrivals. Most vehicles running along these expressways are imported or joint venture products that are well equipped and designed and have durable functions. Service in these buses is on a par with airline service, and they run at an average speed of 100km per hour.

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